Privacy Policy

Your privacy is important to Exchange Ministries. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us, sign up for our newsletter, or participate in our programs.
  • Non-Personal Information: This includes your IP address, browser type, operating system, and other technical information collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services.
  • To communicate with you about our programs, events, and updates.
  • To respond to your inquiries and provide support.
  • To personalize your experience on our website.
  • To analyze website usage and trends.
  • To comply with legal obligations.

3. SMS Data

  • No sharing of SMS data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
  • Opt-in disclosure: By providing your number, you consent to receive automated informational and promotional messages.
  • Opt-out instructions: You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.
  • Help instructions: Reply HELP for assistance.
  • Rates: Message and data rates may apply. Message frequency varies. 

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure server software (SSL) to encrypt sensitive information.
  • Implementing firewalls and intrusion detection systems.
  • Limiting access to personal information to authorized personnel only.
  • Regularly reviewing our security procedures and technologies.

However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Sharing Your Information

We may share your personal information with the following third parties:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., email marketing providers, payment processors).
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
  • Affiliates: We may share information with our affiliates for internal business purposes.

We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • To personalize your experience.
  • To analyze website traffic.
  • To serve targeted advertisements.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.

9. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information from our systems.

10. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Portability: You have the right to receive your personal information in a structured, machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at info@exchangeministries.org.

11. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website following any changes constitutes acceptance of those changes.

12. Contact Information

If you have any questions about this privacy policy, please contact us at info@exchangeministries.org.

By using our website, you consent to the terms of this privacy policy.